Thank you for supporting our passion project! We're excited to get our products to you. Here’s how our refund processes work as we grow our small business.

Refund & Return Policy

We are operating this business on very low margins as a hobby and passion. To keep things simple and our prices fair, we have a limited refund policy.

All sales are considered final. We do not offer refunds or returns for cases of general dissatisfaction.

 

Exceptions: Damaged or Incorrect Items

We stand by the quality of our products. While all sales are final, we will absolutely make things right if your product is defective, damaged, or not as described on our website.

Please inspect your order upon reception and contact us immediately if the item is broken, not as described, or if you receive the wrong item.

To be eligible for a refund or replacement for a damaged or incorrect item, please follow these steps:

1. Contact us within 3 days of receiving your order at info@eatoldworld.com.
2. In your email, please include:

• • Your full name and order number.
  • A clear description of the issue.
  • Photographic proof of the damaged or incorrect item.

We will evaluate the issue and let you know if a refund or replacement is approved.

 

Feedback

If you are not satisfied with your product for reasons other than damage or misrepresentation, we unfortunately cannot process a refund. However, your feedback is incredibly valuable to us. Please let us know what you didn't like so we can learn and improve our offerings for the future. We are a passion-driven business, and customer satisfaction is still our top priority.

 

Questions?

If you have any questions about our policies, please don't hesitate to contact us at info@eatoldworld.com before making a purchase. We're happy to help!